Welcome to Royal Safari. These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with the www.royalsafari.in website and Royal Safari’s services (the “Service”) operated by Royal Safari (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using our website or booking our services. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Booking and Payment
1.1 Booking:
- All bookings are subject to availability. We recommend booking in advance to secure your preferred tour dates.
1.2 Payment:
- Full payment is required at the time of booking. We accept various forms of payment, including credit cards and bank transfers. All payments must be received in full before the commencement of the tour.
1.3 Confirmation:
- Upon receiving your payment, we will send you a confirmation email with the details of your tour. Please check all the details carefully and contact us immediately if there are any discrepancies.
2. Cancellations and Refunds
2.1 Cancellations by the Customer:
- If you need to cancel your booking, please notify us as soon as possible. Cancellation fees may apply depending on the timing of your cancellation. The following refund policy applies:
- Cancellations made more than 30 days before the tour date: Full refund.
- Cancellations made 15-30 days before the tour date: 50% refund.
- Cancellations made less than 15 days before the tour date: No refund.
2.2 Cancellations by Royal Safari:
- We reserve the right to cancel any tour at any time due to unforeseen circumstances such as natural disasters, political instability, or other events beyond our control. In such cases, we will offer a full refund or the option to reschedule the tour.
3. Changes to Bookings
3.1 Changes by the Customer:
- If you wish to make changes to your booking, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes will be possible.
3.2 Changes by Royal Safari:
- We reserve the right to make minor changes to your tour itinerary if necessary. We will notify you of any significant changes as soon as possible.
4. Responsibilities
4.1 Customer Responsibilities:
- Customers are responsible for ensuring they have valid travel documents, including passports, visas, and any required health certificates.
- Customers must follow the instructions of our guides and respect local customs and laws.
- Customers are responsible for their own health and safety during the tour.
4.2 Royal Safari Responsibilities:
- We are responsible for providing the services described in your booking confirmation.
- We will take all reasonable steps to ensure your safety and comfort during the tour.
5. Limitation of Liability
To the fullest extent permitted by law, Royal Safari shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the Service;
- Any unauthorized access to or use of our servers and/or any personal information stored therein;
- Any interruption or cessation of transmission to or from the Service;
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party;
- Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Service.
6. Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Varanasi, Uttar Pradesh.
7. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
8. Contact Us
If you have any questions about these Terms, please contact us:
Royal Safari
Al-Saba House, S-7/34, Pakki Bazar, Police Line Crossing, Kachahari – Orderly Bazar Link Rd, Varanasi, Uttar Pradesh 221002
Phone: +91 9450011460
Email: [email protected]
Website: www.royalsafari.in
